Kindred Credit Union - Waterloo branch
Our Waterloo branch at 53 Bridgeport Road East has served members across the Waterloo and Kitchener Region for more than 60 years. Whether you're a first-time homebuyer, a local business owner, a family farm in the surrounding townships, or a church looking for values-aligned banking, our team brings Kindred's relationship-first approach to everything we do.
Serving members in Waterloo, Kitchener and Cambridge, and surrounding communities across Southern Ontario.
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Sheryl Ramseyer
Branch Manager, Waterloo
Sheryl and her team are here to help with your personal, business, and agricultural banking needs. Whether you're planning your next step or just have a question, we're happy to help.
What this branch is known for
Our Waterloo branch has deep experience serving the diverse financial needs of the Waterloo, Kitchener, and Cambridge region, from first-time homebuyers and growing businesses to agricultural operations and faith-based organizations.
- Mortgages and Home Financing
- Personal Banking
- Business Banking
- Agricultural Lending
- Church and Organizational Banking
Services at our Waterloo branch
- Personal banking
Flexible chequing accounts and high-interest savings designed to help you grow your money, with added overdraft protection. - Creation Care and specialty loans
Fund what matters most with accessible financing for green home improvements, affordable housing, and other values-aligned lending. - Church and organization banking
Tailored banking for churches, non-profits, and charitable organizations, so you can focus on your mission. - Automated investing
Self-directed trading with Qtrade Direct Investing or hands-off portfolios with Qtrade Guided Portfolios. - Socially responsible investing (SRI)
We are leaders in SRI, building portfolios designed for strong returns and positive social and environmental impact. - Credit cards
Flexible Personal and Business Mastercard options with competitive rates, backed by a local partner you trust. - Community engagement and sponsorships
We invest in our shared purpose through local sponsorships, community grants, and free financial literacy workshops. - Mortgages
A full range of mortgage options from an Ontario-based, values-centred lender, including HELOCs and first-time buyer programmes. - Business banking
Services for small business and agriculture, including flexible loans and operating lines of credit. - Investments
Secure GICs, Market-Linked GICs, and diverse mutual funds through our partner, Aviso Wealth. - Registered plans
RRSPs, TFSAs, the First Home Savings Account, RESPs, RDSPs, and more, with free advisor support to build your plan. - Financial planning
Holistic wealth management using a whole-picture approach to your goals, values, and future. - Online banking
Full account access 24/7, from paying bills to Interac e-Transfer. Simple, safe, and convenient.
Visit our Waterloo branch
Our Waterloo branch is located at 53 Bridgeport Road East with convenient access for members across the Waterloo region.
Parking is available onsite. If you have questions about accessibility, directions, or the services offered at this location, our team is happy to help before your visit.
Proudly serving the Waterloo, Kitchener, Cambridge region
We are proud to serve members in Waterloo and nearby communities across the region. Kindred supports households, businesses, farms, churches, and community organizations with banking that puts relationships first.
As a credit union, we believe money should be used in ways that help people and communities flourish. That commitment shapes the service and guidance you receive at every branch.
- Waterloo
- Kitchener
- Cambridge
- Woolwich Township
- Wilmot Township
- Wellesley Township
Frequently Asked Questions
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What makes Kindred different from a bank?
Kindred is a member-owned cooperative, not a shareholder-owned bank. Our members are our owners, and our profits are reinvested into the communities we serve. We have been rooted in values-based banking since 1964, and we are a Certified B Corporation and a member of the Global Alliance for Banking on Values.
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What does values-based banking mean?
It means your deposits are used to fund loans and services that align with ethical, social, and environmental values. At Kindred, socially responsible investing is our institutional default, not an add-on option. Our investments are screened for socially responsible criteria, and our lending supports community-building initiatives like affordable housing, creation care, and faith-community projects.
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Is my money safe at a credit union?
Yes. Deposits at Kindred Credit Union are insured by the Deposit Insurance Corporation of Ontario (DICO), which provides unlimited coverage on eligible deposits held in Canadian currency. This is separate from, and in many cases more comprehensive than, CDIC coverage at banks.
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What is a Creation Care Loan?
Our Creation Care Loan offers reduced-rate financing for green home improvements, including renewable energy systems, geothermal installations, and energy-efficient upgrades. It comes with a 0.5% environmental discount. It is borrowing with a purpose, and it is available at our Aylmer branch. Learn more about the Creation Care Loan.
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What is a Community Inspiration GIC?
A Community Inspiration GIC lets you earn competitive interest while Kindred donates bonus interest to the church or charity of your choice. It is a way to grow your savings while directly supporting your community. Learn more about the Community Inspiration GIC.
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Does the Waterloo branch offer agricultural banking?
Yes. Kindred has more than 60 years of agricultural lending expertise. Our team at the Waterloo branch understands seasonal cash flow, equipment financing, farm mortgages, and succession planning. We serve farm families in Waterloo and the surrounding region. Learn more about agricultural banking.
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Can our church or non-profit bank with Kindred in Waterloo?
Absolutely. We offer reduced fees and specialized banking for churches, charities, and non-profit organizations, along with favourable financing for church buildings. Kindred has been serving faith communities for more than 60 years. Contact our Waterloo branch at 888-672-6728 to get started, or learn more about church and organization banking.
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How do I become a member?
You can open an account in person at our Waterloo branch at 53 Bridgeport Road East, or start the process online. Membership is open to anyone who lives, works, or worships in the communities we serve. Contact us to learn what documents to bring.
Contact our Waterloo Branch
Have a question or want to speak with someone on our team? We are here to help.
1-888-672-6728
553 Bridgeport Road East, Waterloo, ON N2J 2J7
Branch details
Address:
53 Bridgeport Road East
Waterloo, Ontario , N2J 2J7
Phone:
1-888-672-6728
Branch Manager:
Sheryl Ramseyer
Transit Number
63272
ATM
24-hour access
Parking
Available on site
Branch Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- 9:30 a.m. to 5 p.m.
- 9:30 a.m. to 5 p.m.
- 9:30 a.m. to 5 p.m.
- 9:30 a.m. to 6 p.m.
- 9:30 a.m. to 5 p.m.
- Closed
- Closed
Holiday hours may vary.